Last updated: June 30, 2026 | Version 1.0
This Privacy Policy explains how Frenchie Health Companion ("we," "us," or "our") collects, uses, and protects the personal information of users ("you") of our application. We are committed to transparency and to handling your data responsibly in compliance with applicable laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We collect the following categories of information:
Email address and authentication tokens provided when you create an account.
Your dog's name, date of birth, weight, and profile photo (optional) that you voluntarily enter into the App.
Data you record across the App's 6 health modules, including: skin photos, itch scores, and zone observations; respiratory episode logs and triggers; ear and eye check results; joint pain scores and mobility notes; weight measurements and digestion logs; and general health events such as vaccinations, vet visits, and parasite prevention records.
Messages you send to the AI assistant, stored to maintain conversation context across sessions.
If you subscribe to a paid plan, payment processing is handled by Stripe. We receive only a Stripe customer ID and subscription status — we do not store credit card numbers or full payment details.
Timestamps and versions of legal documents you accepted, which we retain as proof of informed consent.
Standard server logs including IP addresses, browser type, pages visited, and timestamps. This data is used for security monitoring and product improvement.
We use the information collected to:
We do not sell your personal data to third parties. We do not use your data for targeted advertising.
Your data is stored securely on Supabase, a cloud database platform built on PostgreSQL. Supabase stores data on servers in the United States (AWS). All data is encrypted in transit (TLS 1.2+) and at rest. Row-Level Security (RLS) policies ensure that you can only access your own data — no other user can read or write your records.
Photos uploaded to the skin tracker are stored in Supabase Storage, accessible only to you via authenticated, time-limited URLs.
Payment processing is handled by Stripe, Inc. When you subscribe, you interact directly with Stripe's secure checkout. Stripe's privacy policy is available at stripe.com/privacy.
The AI chat feature is powered by the Mistral AI API. Messages you send to the assistant are transmitted to Mistral AI's servers for processing. Mistral AI's privacy policy is available at mistral.ai/terms/privacy. We pass only your conversation messages and your dog's recent health-tracking context (from the relevant modules) to generate responses; we do not send your email address or payment information to Mistral AI. Mistral AI does not use API request data to train its models by default.
The App is hosted on Vercel. Standard access logs may be retained by Vercel. See Vercel's privacy policy.
Depending on your location, you may have the following rights:
To exercise any of these rights, email us at privacy@frenchieskintracker.com. We will respond within 30 days (or as required by applicable law).
We retain your personal data for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required by law to retain it (e.g., billing records retained for tax purposes for 7 years).
AI chat message history is retained to provide context-aware responses. You can clear your chat history at any time from within the App.
The App is not directed at children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without parental consent, we will delete that information promptly.
The App uses session cookies necessary for authentication. We do not use third-party tracking cookies or advertising pixels. Analytics, if used in the future, will be disclosed in an updated version of this policy.
If you are located in the European Economic Area (EEA), your data may be transferred to and processed in the United States. Such transfers are made under appropriate safeguards (Standard Contractual Clauses or equivalent mechanisms) where required by GDPR.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice and update the "last updated" date above. Continued use of the App after changes constitutes acceptance.
For privacy-related questions, requests, or complaints, contact us at:
Frenchie Health Companion
Email: privacy@frenchieskintracker.com
If you are located in the EU and believe we have not adequately addressed your complaint, you have the right to lodge a complaint with your local data protection authority.